We ask that you pay via card at the time of placing the order for two reasons.
Please bear in mind anyone can visit the property to complete the initial assessment but only a qualified assessor can issue the final report. Simply having a visit to the property doesn’t mean that you will get your report once you have handed over the cash. Paying via card ensures that your provider will complete the process from start to finish.
As soon as the booking has been made and paid for online, you will receive an order confirmation email along with a receipt for your payment (if the email is not received, please check your spam or junk folder). You can then expect to hear from our local assessor, usually within 24 hours of the booking, to arrange an assessment time.
Once the Energy Assessor has visited the property, typically, you will have your report within 24 hours of the property being assessed. You will be emailed when your EPC is ready for download (again, please check your spam folder), and a copy will also be placed on the government's EPC Register.
The EPC is valid for 10 years.
We provide around 2000 EPCs per month throughout England, Wales, and Scotland. We are the largest direct to the consumer, EPC provider in the UK. We simply make our money due to the volumes we do. We do not need to charge a mark-up or inflate our prices. You will find us typically £20-£55 cheaper than your agent.
The EPC is required by law when a building is constructed, sold, or put up for rent. You will also need an EPC if you are applying for a feed-in tariff for solar panels.
Whilst at the property, the assessor, will gather the required data and evidence to support his findings. The householder should have any evidence to support the presence of insulation to the floors, walls, and roof available for the assessor at the time of the inspection. If there is no evidence, then the assessor will simply state in the EPC software' insulation unknown'. The software will then make assumptions based on the age and construction of the building as to whether insulation is present. Next to this assumption, the word 'assumed' will appear. This is not stating that insulation is definitely /definitely not present but is simply an assumption made by the software.
Once complete, an EPC cannot be updated. If insulation evidence comes to light after the EPC is lodged, the old EPC can be cancelled, and a new one produced. There will be a charge for this.